Terms and Conditions
Welcome to The Nine (“we”, “our”, “us”). By purchasing, downloading, or using our products and services (“Products”), you (“you”, “user”, “customer”) agree to the following Terms of Service. Please read them carefully.
1. Use of Products
Our Products include WordPress plugins, SaaS applications, and other digital tools.
You may use the Products only for lawful purposes and in compliance with these Terms.
You are responsible for ensuring that your use of the Products complies with all applicable laws in your jurisdiction.
2. License
When you purchase a Product, you are granted a non-exclusive, non-transferable license to use it.
You may not resell, redistribute, or sublicense the Products without our written permission.
Some Products may require a valid license key to receive updates or support.
3. Payments & Subscriptions
Payments are processed securely via Paddle.
For subscription-based Products, you will be charged automatically at the start of each billing cycle unless you cancel before the renewal date.
Prices may change, but existing customers will be notified in advance.
4. Refund Policy
Due to the nature of digital products, we generally do not provide refunds once a Product has been downloaded or activated.
However, refunds may be issued at our discretion in cases such as duplicate purchases or technical issues that cannot be resolved.
5. Support & Updates
We provide support and updates for Products during the active license or subscription period.
Support is limited to technical issues directly related to our Products and does not cover custom modifications or third-party conflicts.
6. Third-Party Services
Some Products may integrate with third-party services (e.g., OpenAI, WooCommerce).
We are not responsible for the availability, policies, or performance of third-party services.
By using these integrations, you agree to their respective terms and privacy policies.
7. Limitation of Liability
Our Products are provided “as is” without warranties of any kind.
We are not liable for any direct, indirect, or consequential damages resulting from the use or inability to use the Products.
8. Termination
We may suspend or terminate your license if you violate these Terms.
Upon termination, you must cease all use of the Products.
9. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of our Products after updates constitutes acceptance of the revised Terms.
10. Contact
If you have any questions about these Terms, please contact us.